Postpaid auto-charge and low-balance modal
Postpaid auto-charge and low-balance modal
2026-05-06 · v0.5.5.0 · feature
Postpaid auto-charge and low-balance modal
2026-05-06 · v0.5.5.0 · feature
v0.5.5.0 closes the gap between “your balance is low” and “we silently stopped your service.” Customers with a card on file are charged proactively when balance dips below the threshold. Customers without a card see a modal asking them to add one before anything fails. The number-fee tick continues to debit balance at the 30-day mark, and postpaid auto-charge then settles any negative balance against the card on file.
/billing for a payment-method update.The modal triggers on balance < $2 AND (no card on file OR recent blocked-usage signal within 24h). Blocked-usage covers both failed calls rows and the pre-call / pre-SMS reject events (call_rejected_insufficient, sms_rejected_suspended, and so on). This catches the painful failure mode where the API rejected a 402 before any call record was written.
Nothing. If you have a card on file, auto-charge is already running. If you don’t, you’ll see the modal next time your balance dips below threshold. Add a card to dismiss it for good.